Texting is Easier and Faster than Voice Calls
All of this texting activity has come at the expense of voice. Last year, teens texted instead of calling because it was fun. Now, 78 percent of teens recognize the functionality and convenience of SMS, considering it easier (22 percent) and faster (20 percent) than voice calls (though still fun). Voice activity has decreased 14 percent among teens, who average 646 minutes talking on the phone per month. While voice consumption rises and peaks at age 24, only adults over 55 talk less than teens. Teen females, who are more social with their phones, average about 753 minutes per month, while males use around 525 minutes.
SMS Usage By Age
Voice Usage By Age
Source: The Nielsen Company.